Pro Se Plus Program Associate

Bronx, NY, United States of America

About Masa

Masa partners with Mexican and Latino children, youth, and families in the South Bronx to develop strong learners and leaders who fully contribute to the larger community. We envision a community that is civically engaged, empowered, and educated.

Masa’s community-led, integrated model engages the entire family, grounded in a deep commitment to strengthening literacy, leadership, and power for Mexican, Central American, and Indigenous People. Masa fosters a culturally responsive learning community in which families engage with direct service and advocacy programs to dismantle barriers to success.

About the Pro Se Plus Program Associate (FT, Temporary)

The Pro Se Plus Program Associate will provide administrative and programmatic support to Masa’s Pro Se Plus project, with a focus on conducting program outreach, providing limited individual case management and referrals, including immigration and social services referrals, conducting intakes and legal pre-screeners, supporting application assistance clinics with the support of immigration attorneys, and providing community education and Know Your Rights Presentations.  This position is full-time and is expected to run through August 15, 2025. 

Responsibilities 

• Attend all required trainings and stay abreast of current immigration policies and laws that directly impact the work we are doing 
• Build a relationship with community members, local schools and community-based organizations to promote and recruit participants for the Pro Se Plus Project, including attending community events, tabling and presenting on Masa’s programs
• Pre-screen community members for immigration and social services
• Advocate for community members by providing case management support and/or appropriate immigration and social services referrals to partner organization 
• Support Pro Se application assistance clinics with our PSPP partners
• Assist with translation/interpretation services, as needed
• Conduct community education and Know Your Rights presentations 
• Collect and enter data from phone calls/ workshops/ screeners/ consultations/ case management and referrals on a timely basis into a variety of platforms including Microsoft Excel, Google Docs, Google Sheets and Salesforce
• Contribute to funder reports, including providing project highlights and trends
• Attend Pro Se Plus Project meetings when needed
• Support in management of Pro Se Plus website 
• Offer volunteer support as needed

Requirements

The ideal candidate will possess many or most of the following qualifications:

• High school diploma preferred, B.A. degree a plus
• Fluent in written and oral communication in English and Spanish is required
• 1-2 years of relevant experience in social work/social services preferred
• Strong administrative and organizational skills
• Detail-oriented, highly organized, and self-starter
• Creative problem solving and collaboration skills
• Excellent written and verbal communications and interpersonal skills
• Proficiency in Microsoft Office and Google suite; familiarity with Excel, Google Sheets and Salesforce a plus
• Experience working with immigrant and indigenous speaking families a major plus

Physical demands

• This position is in-person at Masa’s office, and may require local travel to other settings at times (e.g. schools, Masa community events, etc.)
• Light to moderate carrying of program materials is required 
• Work schedule includes occasional evenings and weekends
• COVID-19 vaccination required

Compensation 

$21/hr, 40 hours/week